Ensure that the my book or my passport drive is connected to a usb port on your computer. It comes installed on western digital external hard drives. Why can i not open my external wd passport hard drive. Use a mac with an older release of mac os to format your wd passport drive. I recently updated my mac to os catalina, and i think that is the reason why. We delete comments that violate our policy, which we. Cannot access wd my passport external hard drive wd repair. After downloading the wd software, find its location or path on the windows 10 computer. The most recent setup file that can be downloaded is 92.
This item wd my passport for mac 500gb portable external hard drive storage usb 3. Western digital inand memory has become an important part of automated driver systems with local storage to fit the demanding data needs of the vehicle. The wd ultra offers a generous amount of storage capacity of more than 4tb previously we had wd my passport ultra 2tb and wd my passport ultra 1tb which are still available in the market. Wd elements vs my passport which is best for your mac. I just did this and my passport works as expected on catalina. Mac users interested in wd drive unlock utility generally download. Windows vista windows 7 windows 8 windows 10 wd smartware does not offer a direct download link for mac users but you can find all software offered for mac on their website under software for mac. With just one click of our new wd app, all your content is instantly displayed and organized so you can easily browse your photos, watch your videos, play your music and share it all with friends and family. Wd smartware wd smartware is another great tool for recuperating access to your hard drive. Western digital provides data storage solutions, including systems, hdd, flash ssd, memory and personal data solutions to help customers capture and preserve their most valued data. Download the wd discovery software for mac from the western digital site. Sep 19, 2009 success for mac users i managed to remove the software from my wd passport and turn it into a regular external hard drive that allows you to drag and drop thingserase things like a regular usb drive. During that time weve been listening to our customers. My passport, my passport ultra wd backup, my passport ultra metal, my passport for mac, my passport for mac, and my passport air.
Lets try installing the wd passport driver in compatibility mode and check if this helps. However, if i plug it into the tv, it recognizes some or most of the files, so i know theyre still there. This free mac app was originally developed by western digital. This download is licensed as freeware for the windows 32bit and 64bit operating system on a laptop or desktop pc from backup software without restrictions.
Want to reformat my wd passport so i can use it on a pc. Western digital wdbaab3200asl my passport for mac manuals manuals and user guides for western digital wdbaab3200asl my passport for mac. How to back up a windows computer with wd smartware. Wd mypassport essential and wd smartware apple community. Buy wd 1tb silver my passport for mac portable external hard drive usb 3. To help the users of wd passport hard drive, western digital has provided its own software for backup called wd smartware. Smartware backup software is included with the drive. Download and install the wd smartware software on your computer. Welcome to your my passport for mac portable hard drive. External hard drives free delivery possible on eligible purchases. The chap hands me a western digital my passport essential gb. A small portion of drive space on your new my passport or my book hard drive. Oct 11, 2018 want to reformat my wd passport so i can use it on a pc instead of apple only. Downloads download software and updates for your wd product at.
A driver for wd passport compatible with windows 10. Oct 15, 2015 after the download completes, locate the wd smartware disk image in the location you saved it. The my passport for mac portable drive is trusted to store the massive amounts of photos, videos and music you love. The my passport drive is trusted, portable storage that gives you the confidence and freedom to drive forward in life. With a new, stylish design that fits in the palm of your hand, theres space to store, organize, and share your photos, videos, music, and documents. Launch wd smartware and select your my passport wireless as the backup destination. My passport for mac includes usbc and usba cables for universal compatibility with mac computers of yesterday and today. The version of the mac application you are about to download. Go to the official western digital website to download the software. Wd my passport elite wdbaac5000ach hard drive 500 gb usb 2. When i try to open driverunlock i get this message. Mar 06, 2020 wd smartware for windows supports the following operating systems.
The mac version of the wd security software is on the for mac my passport drive. The developer of this app needs to update it to work with this version of macos. Connect your desktop computer and my cloud device to the same wireless network. Password protection with hardware encryption the my passport for mac drives builtin 256bit aes hardware encryption with wd security. Our software library provides a free download of smartware 1. My passport ultra portable storage usbc cable with usb 3. Product marketing manager, matthew bennion, walks you through how to get your windows computer backed up. With a new, stylish design that fits in the palm of your hand, theres space to store, organize, and share all the photos. West digital hard drives, such as wd my passport for mac, wd elements portable, or wd easystore, are trusted by a large number of users to store the massive amounts of photos. The size of the latest installer available for download is 7. This software allows you to check the disk health and you can format to hfs using that software. Dec 29, 2014 how to installuse wester digital my passport for mac and pc windows, western digital 100gb 200gb 300gb 400gb 500gb 1tb, 2tb, 3tb, 4tb, 5tb, 6tb 7tb 8tb 9b 1. After the download completes, locate the wd smartware disk image in the location you saved it.
My passport user manual wd smartware software functional overview this chapter provides a brief functional overview of the wd smartware. Hi, i followed everything you wrote here, problem is it stops me at that screen for 1 remove password, 2 set new password, etc it wont let me move to any other screens after this, it just keeps me on this screen, highliting the option to chose. List of all wd firmware and software available for download. Mar 07, 2014 wd smartware, on the other hand, is only for windows. How to unlock a wd external drive without a password ccm. Wd 2tb my passport ultra portable hard drive usbc model wdbc3c0020bblwesn blue black. We have 3 western digital wdbaab3200asl my passport for mac manuals available for free pdf download. And you can do that direct from the western digital support site. Rightclick on the setup file of the driver and select properties. Unzip and launch the wd smartware disk image for windows or mount the dmg image to the mac desktop. A small portion of drive space on your new my passport or my book hard drive has been used to create a. Wd my passport external hard drive set up guide for mac. Ive done this before with several other similar wd drives also but with this one the software cannot be removed without an extensive firmware download which just seems excessive to me. This mac app was originally developed by western digital.
Apr 17, 2010 not sure about the repartition but the mac tech had me do all the proper procedures. The program runs as a virtual cdrom drive on your system. Fortunately, you can learn how to retrieve files from wd passport in the following contents. Downloads download software and updates for your wd product. How to unlock wd passport on catalina external drives for mac. The most popular version among the application users is 1. Wd my passport portable hard drive external hdd manual set up guide for macbook pro, imac, mac mini, mac pro, macbook air. Our builtin antivirus checked this mac download and rated it as 100% safe. View and download western digital my passport user manual online. Free wd my passport software download download wd my.
Learn more the automotive industry is undergoing significant transformation with electrification and the development of autonomous vehicles. Learn how to erase a wd external hard drive with wd drive utilities below. Though you are not installing mac os x on your hd, the following kb article explains how to partition and format it correctly to use with wd smartware. Smartware will not recognize my passport diagonal design version and my book also diagonal design as target drives. The vcd contains the wd smartware installation software, the encryption and password protection application, user manuals, and other resource files. Each download we provide is subject to periodical scanning, but we strongly recommend you check the package for viruses on your side before running the installation. Wd passport external hd not recognized on windows 10. If it really needs to be removed ill just return it. Wd has posted the steps to remove the smartware and its vcd, mac or windows. System tools downloads smartware by western digital corporation and many more programs are available for instant and free download. Backing up data is very easy and intuitive job with wd smartware. As a result of the feedback, weve developed some improvements to the software. How to unlock a wd external drive without a password.
However, it was not a crossplatform application, and app updates were optimized for windows starting from version 1. The my passport for mac drive is trusted, portable storage that perfectly complements your onthego lifestyle. So, in the situation where you accidentally lost your files, the backup can be used to recover the files instantly. Mac users click here weve been shipping our new my book and my passport drives with wd smartware software for a few months now. Connect your computer and your my passport wireless drive with a usb cable. How to unlock wd passport on catalina external drives. The software lies within system tools, more precisely general. After you have reformatted your my passport drive for use on mac computers, go to. Compatible with usbc and usba, the my passport for mac drive comes equipped to connect with todays latest technology. There is a lot of discussion on the internet about the wd smartware and many say it is a rootkit. Western digital my passport user manual pdf download. Fix wd my passport for mac not showing upnot working on mac.
My passport user manual unlocking the drive with the wd drive unlock utility whenever you connect your passwordprotected drive to a computer that does not have the wd smartware, wd security, or wd drive utilities software installed, you can use the wd drive unlock utility to unlock the drive there. Hd my passport ultra 2tb for some reason i cant figure out why it is not working in win10. But you can download the mac version of the wd security software. Free wd my passport software download download software at updatestar wd smartware is a backup and restore software that, boots with your machine. Accessing the digital media stored on your wd external hard drives directly from your windows 8 start screen is now easier than ever. Wd smartware does not offer a direct download link for mac. Smartware a small portion of drive space on your new my passport or my book hard drive has been used to create a virtual cd vcd. Perfectly paired with wd backup software and password protection, the my passport drive helps keep your digital lifes. I suggest you to install the drivers supplied by the manufacturer any disc or usb which came along with the wd passport drive.
Productivity downloads wd my cloud by western digital technologies, inc and many more programs are available for instant and free download. Wd my cloud desktop app for windows and mac free download. Follow the tutorial in this article to fix the issue and recover lost data from not showing upnot working wd hdd without data loss. The original release of wd smartware was available for both windows and mac. Wd my passport for mac wdbaab5000ach hard drive cnet. Western digital wdbaab3200asl my passport for mac manuals. Windows users click here a small portion of drive space on your new my passport or my book hard drive has been used to create a virtual cd vcd. Download the latest version of wd drive utilities for mac configure. The most recent installer that can be downloaded is 1. Connect the power cord to the wd my cloud device and the other end to an ac outlet. This update is only for products that originally shipped with wd smartware and will not function on previous generations of products. Wd my bookpassport studio firewire driver sam for windows 2000xpvista. Dec 01, 2019 wd my passport ultra is the successor of the wd my passport edge and way faster than wd edge.
Thank you for downloading wd smartware for mac from our software library. Jul 31, 2016 wd passport external hd not recognized on windows 10 i know similar cases have come up before, but mine is slightly different. How to erase wd my passport external hard drive in windows. How do i remove a mybooks wd smartware virtual cd from my. Step 1 go to this page, download the stuff they tell you to and follow the instructions they list until the end. Jul 11, 20 when i plug my wd passport into my computer or any computer it isnt coming up. This update does not work on my book for mac, my passport for mac or my book studio.
Connect your wireless router and my cloud device with an ethernet cable. Wd drive utilities is the software provided by wd which allows users to register the drive, set drive timer, run diagnostics as well as perform a drive erase. Our builtin antivirus checked this mac download and rated it as virus free. Wd smartware, on the other hand, is only for windows. Wd my passport for mac wdbaab5000ach hard drive 500 gb usb 2. The actual developer of this free mac application is western digital technologies, inc. But using the smartware tool is an option only when you have created a backup using it. The wd my passport for mac is not showing up in finder nor in disk utility. About your wd drive my passport for mac user manual 2. I can find it, but i cant open it and view the files. Wd smartware allows users to manage backups they create on western digital or any.
Fix no writable wd smartware partition found and recover data. Looks wd smart ware my passport it has smart backup, and storage. Its sleek style is fun and fits comfortably in the palm of your hand, so you can easily take your treasured content everywhere you go. There are other options which are more complex if the above has not worked for you. If you want to use the drive with a windows computer, see reformatting the drive and troubleshooting. The hardware encryption on your my passport drive needs the wd security software to work. Whether youre using a my passport, my book or even my cloud, wd smartware provides. Jan 02, 2020 but you can download the mac version of the wd security software.